A modular approach to staff training with different training units based on the functions/tasks a staff member carries out in a financial institution.

Topics and Concepts

• The EduFinance Framework 
• Social Aspects of EduFinance 
• Education Finance ecosystem
• OI Mission and Vision
  
  
• EduFinance Products
• School Improvement Loan
• School Fee Loan
• EduSave

•  Customer Relationship Management
  • Know your customer and Customer Protection Principles
  • Communication
  • Sales Strategies for EduFinance products
  • CRM during crisis

•  Loan Appraisal and Risk Management
  • Evaluation of School Improvement Loans
  • Evaluation of School Fee Loans

• Monitoring and Delinquency Management
• Best Practices
• Monitoring and Delinquency for School Improvement Loan
• Monitoring and Delinquency for School Fee Loan
• Monitoring and Delinquency during a crisis